TruckMinder is operated by Colorium Technologies, a division of Colorium Investment Holdings (Pty) Ltd.
This policy is aligned with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
Information we collect
- Account details, including name, email, role, phone number, and address.
- Optional profile data you provide, such as CV uploads and company/trading name.
- Content you post in community forums and interactions with listings.
- Approximate or precise location data when you grant location permission.
- Technical logs needed for security, reliability, and troubleshooting.
How we use information
- To create and manage your account and session.
- To provide location-aware search, distance results, and relevant listings.
- To enable community participation, moderation, and support responses.
- To secure the platform and prevent misuse or fraud.
- To communicate service notices and account-related updates.
Lawful basis for processing (POPIA)
- Your consent (for example, optional location permission).
- Performance of a contract when delivering core platform features.
- Compliance with legal obligations and regulatory requirements.
- Legitimate interests, including security, fraud prevention, and service quality.
Location permissions
Location access is optional. If enabled, TruckMinder uses your location to improve nearby results and distance calculations. You can disable location access any time in your device or browser settings.
Sharing and third parties
We do not sell personal information. We may use trusted service providers for hosting, analytics, email delivery, and maps/geocoding functionality to operate the service.
Cross-border transfers
Some service providers may process data outside South Africa. Where this occurs, we take reasonable steps to ensure an adequate level of protection consistent with POPIA.
Data retention and security
We retain data as needed to provide the service, comply with legal obligations, and resolve disputes. We apply reasonable technical and organizational measures to protect your data.
Your rights and choices
- You can review and update profile details in the app.
- You can request account or data deletion through our contact page.
- You can withdraw location permissions through your device settings.
- Subject to applicable law, you may request access, correction, deletion, or objection to processing of your personal information.
For Play Store account-deletion requests and steps, see Delete Account.
Complaints
If you have concerns about our privacy practices, contact us first so we can assist. You may also lodge a complaint with the South African Information Regulator.
Contact us
For privacy questions or deletion requests, use Contact and include the email linked to your account.